Jenny Billingham

Client Operations Manager

About Jenny Billingham

I have worked in client services for over 10 years, in a number of different industries.

I have been recruited into this role for my experience in the client journey, team development and caseload management.

I am responsible for the service we deliver to our clients; the processes and the team behind it.

I enjoy supporting my team to achieve their goals, watching them deliver great client outcomes while progressing in their own skills.

Spotlight questions

How do you most like to spend your time outside of work?

I like watching films, baking and exercise.

Something guaranteed to make your day better…

A smile, just seeing someone else smile makes me smile.

The last book / film / TV series you recommended to someone (and why)…

To be honest I’m the person who asks for the recommendations, I can’t remember the last time I gave one!

What makes you laugh?

My husband and my kids!

Is there a quote or motto you try to live by?

I believe in Karma, what goes around, comes around; so I always treat others how I would like to be treated in return.

An achievement you’re really proud of…

Completing my degree

Something people might be surprised to learn about you…

I hold a qualification in Speech and Language Therapy

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