Natalie Link

Client Services Team Member - Mortgage & Protection Support

Qualifications: CeRCC

About Natalie

Natalie has been working at Prosser Knowles since September 2008 having started as an Office Administrator. As we grew as a company, Natalie realised that her preferred focus was client care rather than moving into advising. She wanted to help lead a team to provide high quality care and servicing to our clients.

Natalie took the Certificate in Regulated Customer Care and went on to complete Level 2 and 3 in Management as well as a level 4 Tech Cert.

Spotlight questions

What do you enjoy most about your job?

The people I work with and being part of a team.

How do you most like to spend your time outside of work?

I have two young children so spending time together as a family is really important. Going for a picnic in the campervan is one of their favourite things to do.

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